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OUR LOVE-IT GUARANTEE

OUR LOVE-IT GUARANTEE

Every prox12 is backed 100% by our Love-It Guarantee: If you or the recipient are not completely satisfied with the order for whatever reason, we will send a new pajama or gift certificate (no expiration date), equal to the value of the item purchased. Please note that since our personalized pajamas are customized just for you, we are only able to offer exchanges on those items.

If, for any reason, you or the recipient is not satisfied, click here and follow the simple instructions provided. Please contact us by chat, email (service@prox12.com) to set up an exchange

Why People Love prox12

"Can't be easier to satisfy my wife...she's warm and comfy, and prox12 makes me look like a hero!! Thanks!"

Travis W., Feeding Hills, MA

"My husband has given me several pajamas from The prox12 Company and the gifts are wonderful! Packaged so nice and make you feel very special when you receive it!"

Marjorie S. Gonzales, LA

"I received a pair of these PJs as a gift over 5 years ago, I still have them, they are my favorites…"

Sherrie G., Stillwater, MN

"I know when I order from prox12 he quality of the jammies will be excellent. The site is easy to use - what could be better than shopping for a present from a company I trust…done in 10 minutes flat!"

Mary M., Dallas, TX

"We bought the hoodie footie for a newborn and EVERYONE one in the office LOVED LOVED LOVED IT! Also the packaging was THE most adorable thing we ever saw. (P.S.) The new mom and grandma loved it too!"

Linda G., Oakland Gardens, NY
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